Refund policy

 

Returns and Exchanges

Final Sale Policy: All sales are final. We do not accept returns or exchanges unless the item you purchased is damaged.

Damaged Items: If you receive a damaged item, please contact our customer service team within 7 days of receiving your order. Include a photo of the damaged item and your order number. We will work with you to resolve the issue promptly.

Contact Information: For any questions or concerns about your order, please contact our customer service team at forgivensoulsco@gmail.com

Order Changes: Once an order is placed, we are unable to make changes to it. Please ensure all details are correct before completing your purchase.

Out of Stock Items: In the rare event that an item you ordered is out of stock, we will notify you as soon as possible and provide options for a replacement or a refund.